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Cancellation Policy

August 27, 2019 by GayStay
The cancellation policy is decided by the host for their listing. Before making a booking, please check this information carefully on the host’s listing page.

Should any cancellation occur to the wish of a guest, the corresponding policy shall apply:

Flexible conditions: a full refund up to 7 days before arrival, and 50% up to the night prior to check-in, except the service charge.

Strict conditions: 70% refund up to 14 days before rental, and 30% until the night prior to check-in.

Please note that in all these circumstances, GayStay fees will be retained.

If you haven’t been able to find the desired help, you can always contact the GayStay team via email by writing to support@gaystay.com or by phone : (888) 356-5240